Lead Development Product Owner - AI Product Solutions

Responsibilities

Own and prioritize backlogs across AI delivery teams, translating business needs into testable stories and features while coordinating delivery, dependencies, risks, and compliance throughout the AI lifecycle. Represent business stakeholders across teams, accept completed work, support release and change activities, and coach other Product Owners.

Requirements

Requires a bachelor's degree or equivalent education and/or experience, plus at least eight years in process improvement, project delivery, requirements analysis, or related business operations. Candidates should bring expert AI lifecycle and product delivery knowledge, with strong experience in Agile backlog management, risk and change management, stakeholder communication, and delivery of AI/ML products.

Skills

• AI Product Management
• Machine Learning
• Product Ownership
• Agile Backlog Management
• User Story Writing
• Requirements Analysis
• Process Improvement
• Risk Management
• Change Management
• AI Development Lifecycle
• Data Science
• Stakeholder Management
• Release Management
• Cross-Functional Leadership
• JIRA
• Clarity

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Pension
• Life Insurance
• Parental Benefits
• Adoption Assistance
• Paid Time Off
• Paid Holidays
• Paid Volunteer Hours
• Wellness Programs
• Career Path Planning
• Continuing Education

About this role

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
The Lead Development Product Owner – AI Product Solutions selected for this position will join AI enablement teams in USAA’s Technology organization. The candidate will have an opportunity to support a value chain of AI delivery that runs from pilots through production. The candidate selected for this position will be responsible for serving several AI domains and partnering with peers to manage dependencies and risks across the wider AI value chain. This includes working with multiple delivery teams and stakeholders through all stages of the development lifecycle.

The candidate selected for this position will be accountable for attaining, understanding, and communicating business needs to manage backlogs of work including guiding teams of Data Scientist and AI Engineers in writing and refining features and stories, planning and prioritizing work, and managing risks to delivery plans. The candidate will also be responsible for ensuring development work adheres to applicable internal software development lifecycle controls. The candidate will demonstrate strong critical thinking, problem solving, and technical knowledge along with an expert ability to work across multiple delivery methodologies to plan and predictably deliver business value.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
Participates with portfolio, program and project level plans related to schedule, scope and resources.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Coaches and mentors less experienced Product Owners, including Seniors.
Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
Bachelor's degree; OR 4 years of relevant education and/or experience.
8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Expert knowledge of the AI development lifecycle including data science run pilots and engineering run productionalization and hardening with a proven track record in using these skills to develop and manage products through the entire product life cycle.
Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into actionable functional specifications.
Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Advanced experience analyzing and translating business requirements and proven ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

What sets you apart:

8 or more years of experience delivering successful AI / Machine Learning (...

About USAA

Financial Services · 10,001+ employees · headquartered in San Antonio, Texas · founded 1922