Senior Client Services Manager/Project Manager (Water Reuse)

About this role

Brown and Caldwell (BC) is excited to offer a fantastic
Senior Client Services Manager/Project Manager
opportunity to drive our sales strategy for water reuse engineering and consulting services in the vibrant Southwest US market, which includes Southern California, Arizona, and Southern Nevada.


This Client Services role will collaborate closely with our technical leaders, project managers, and marketing team to shape our growth strategy, particularly in the water reuse market. They will be a strategic account leader responsible for defining and advancing multi-year growth strategies for priority clients and shapes client vision, aligns enterprise resources, and drives sustained revenue growth across service lines and markets with a focus on water reuse. They must translate client and market intelligence into actionable strategy, align multidisciplinary teams around a defined future state, and position BC as a trusted advisor.


Moreover, this role requires consistent success in expanding long-term client relationships, leading high-performing Client Service Teams (CSTs), shaping growth strategies, winning complex pursuits, and delivering high-quality, profitable programs. Balancing growth leadership with oversight of quality, risk, and profitability is a priority of this position.


The ideal candidate will be eager to advance their career and take on new challenges in a supportive and successful environment.


Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business case across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, a...