Senior Business Applications Analyst
Company: Blue Cross and Blue Shield of North Carolina
Location: North Carolina (Remote)
Salary: $98,092 - $156,947 a year
Type: Full-time
Remote: Yes
Posted: 2026-04-15
About this role
Identify business requirements and solutions related to the support of the specific business area for implementation of a packaged system software. Lead configuration and administration of the Packaged Software, and participating in process design, and system testing.
What You'll Do
- 5+ years of hands-on experience with Facets medical plan product configuration, including benefits, accumulators, and effective-date driven changes.
- Working knowledge of SQL, including the ability to run basic queries to validate data, perform analysis, and support troubleshooting efforts.
- Serve as the subject matter expert for application areas, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that governs the functionality of the system.
- Lead development of Package Software modification requirements and Interface Design Specifications. Configure necessary tables in Packaged Software to support the specific business areas.
- Establish and maintain all Packaged Software file configuration, including complex tasks
- Plan and serve as a key liaison with business areas during development and implementation.
- Independently analyze business problems or opportunities; develop recommendations and solutions for those problems/opportunities, implement those solutions, and provide communications on the associated actions, business impacts, and results. Facilitate completion of projects within the allocated time and budget
- Provide direction and assistance to junior staff members
- Provide technical leadership and application expertise to at least one business project team and non-project related activities.
- Provide detailed configuration expertise to customers and business partners. This includes verbal, written, and electronic communication, and delivering presentations when needed.
- Provide consultative support in analyzing business requirements / use cases / functional requirements in o...