Senior Business Analyst, Scrum Master

Responsibilities

Lead requirements definition and backlog prioritization for the Waypoint Author application, partnering with product owners, customers, and cross-functional teams to guide solutions through development and production. Facilitate Scrum ceremonies, support testing and user acceptance, troubleshoot issues, and help ensure successful implementations and customer adoption.

Requirements

Requires at least 10 years of business analysis experience in complex technology environments, including at least 7 years in educational assessment or a related industry, along with demonstrated Scrum leadership and strong communication and analytical skills. A bachelor's degree in computer science or a related field is required, though relevant experience may substitute; product ownership experience is expected, while Scrum Master certification and item banking or content management system experience are preferred.

Skills

• Business Analysis
• Scrum Leadership
• Requirements Gathering
• Functional Requirements Documentation
• User Stories
• Product Backlog Management
• Product Roadmap Prioritization
• Stakeholder Management
• Sprint Planning And Facilitation
• Quality Assurance Testing
• User Acceptance Testing
• Technical Troubleshooting
• Customer Relationship Management
• Data Strategy
• Jira
• Microsoft Office

Benefits

• Medical Coverage
• Prescription Coverage
• Behavioral Health Coverage
• Dental Coverage
• Vision Coverage
• Life And AD&D Coverage
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• 401(k) With Company Match
• Up To 20 Days Of Paid Time Off Per Year
• 17 Paid Holidays
• Accrued Sick Leave
• Paid Parental Leave
• Remote Work
• Flexible Schedules

About this role

Senior Business Analyst, Scrum Master

New Meridian Corporation, located in Austin, TX seeks outstanding candidates for the Senior Business Analyst, Scrum Master. This position, reporting to the Director of Waypoint Student and Author, will support the New Meridian team in leading the Waypoint Author application team and its users from initial ideas and observations through business and technical definition, ensuring alignment with the product roadmap and guiding solutions through the full lifecycle, including client support.

WHO WE ARE:

New Meridian is a non-profit, assessment design and development organization. We believe assessments should focus on skills that matter: critical thinking, deep understanding, and the ability to communicate ideas effectively, helping prepare students to adapt and thrive in a complex world. At New Meridian, we create high-quality assessments that measure these skills to ensure all students have access to valuable educational experiences.

Our mission is to advance the quality of public education for all students by designing assessments that focus on the skills that matter.

Our team is defined by a strong commitment to improving student learning, empowering teachers, and advancing the role of high-quality assessment in expanding opportunity for all students. We are recognized leaders in assessment innovation, driven by our willingness to tackle complex challenges and our dedication to delivering exceptional support to our partners.

WHO WE’RE LOOKING FOR:

SUMMARY: Waypoint Author is a comprehensive test development system for creating and managing assessment content, featuring import/export transformation tools, robust item banking, flexible forms construction, and collaborative content review workflows. We are seeking an agile, detail-oriented professional who can advance business-critical application workstreams without sacrificing quality or momentum. The successful candidate will pair sound judgment and integrity with creative, analytical problem-solving, effective use of technology, and a proactive approach to improving policies and procedures.

The Senior Business Analyst, Scrum Master facilitates software development Scrum ceremonies and gathers and documents requirements for our content authoring application supporting K–12 assessments. This role collaborates with technology partners and internal and external customers throughout the development and production lifecycle.

The ideal candidate combines strong interpersonal and analytical skills with a customer-focused mindset and close attention to detail. They can support technical troubleshooting and deliver effective demonstrations to internal and external audiences. In this role, they will help establish reliable system data and processes, prioritize work appropriately, and advance continuous improvement initiatives.

Our ideal candidate has the following traits:

* An ability to get things done: You are results-driven, action oriented, and persistent. You are a master organizer and project planner who consistently looks ahead and anticipates needs before they arise. You take initiative and are action oriented.
* Analytical: You have strong analytical skills and are comfortable reviewing quantitative data to inform your understanding of the market and customer needs and issues. 
* Creative mindset: You have the ability to quickly adapt and develop creative solutions to communication and logistics challenges. You are not easily discouraged.
* Emotional intelligence: You are highly self-aware and perceptive to the dynamics of key relationships. You are positive, empathetic, flexible, and curious. You naturally gain the respect of your colleagues through your authenticity, warmth, and competence.
* Trustworthy: You are highly ethical, principled, and mission driven, garnering the trust of colleagues and vendors. You exercise discretion and confidentiality.

EXPECTED DUTIES AND RESPONSIBILITIES:

* Lead cross-functional definition of system modifications, enhancements, and implementations, with emphasis on customer relationship management, data strategy, and assessment data-results handling.
* Partner closely with Product owners for roadmap needs, prioritization, and market timing
* Conduct in-person and virtual requirements-gathering sessions with users, customers, and cross-functional stakeholders.
* Document well-defined functional requirement use cases with clear goal/problem statements, and acceptance criteria. 
* Translate anticipated user and client needs into accurate, actionable user stories that support an excellent user experience.
* Maintain current and future requirements and regularly refine and prioritize the product backlog.
* Lead daily Scrum ceremonies and facilitate team demonstrations at the appropriate points in each iteration. 
* Clarify daily sprint priorities, identify impediments, and monitor progress toward sprint commitments.
* Collaborate with developers and guide testers during quality testing to improve consistency and reduce rework and defects.
* Perform hands-on functional testing when additional coverage is needed.
* Coordinate user-story review and acceptance against documented acceptance criteria.
* Develop sufficient knowledge of relevant technologies and processes to advise customers on appropriate solutions.
* Coordinate user acceptance testing (UAT) to confirm that delivered functionality meets user and customer expectations.
* Assist in short-term Production user activities; set-up, monitor, & tear-down 
* Provide technical and process expertise during new technology implementations to support successful adoption.
* Support multiple projects and priorities.
* Collaborate across teams to rapidly diagnose the root causes of issues affecting multiple applications and their supporting infrastructure.

QUALIFICATIONS:

* At least 10 years of business analysis experience in complex technology environments, inc...