Senior Business Analyst

About this role

Job Title: Senior Business Analyst
Job Code: MS 156574
Client: State of Mississippi – MDCPS
Location: Jackson, MS (100% Remote)
Duration: Contract through 09/30/2026

Job Description:
The Mississippi Department of Child Protective Services (MDCPS) is seeking a highly experienced Senior Business Analyst to support a proof-of-concept initiative leveraging Natural Language Processing (NLP) and Machine Learning to improve child welfare intake processes. This role will focus on workflow optimization, stakeholder collaboration, and translating business needs into effective technical solutions.

Key Responsibilities:

• Lead workshops, discovery sessions, and stakeholder interviews to gather requirements
• Analyze and document current workflows, gaps, and improvement opportunities
• Develop and refine business, functional, and process requirements
• Collaborate with technical teams to support AI/ML-driven solutions (NLP, algorithms)
• Map and redesign workflows to improve efficiency, cost, and outcomes
• Define and track metrics to measure solution effectiveness
• Provide status reporting, documentation, and stakeholder communication
• Coordinate and support demonstrations and stakeholder presentations
• Contribute to roadmap development and final reporting
• Support and lead Agile processes and scrum activities

Required Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Finance, or related field
• 10+ years of experience as a Business Analyst (state, local, or corporate environments)
• Strong experience with CCWIS systems, including intake and case management processes
• Experience working on COTS CCWIS implementations (e.g., RedMane or similar)
• Proven experience in requirements gathering, workflow analysis, and documentation
• Experience facilitating workshops, interviews, and stakeholder sessions
• Strong experience with Agile methodologies
• Ability to translate high-level requirements into acti...