Senior AI Platform Engineer - Supernal

About this role

Location: Remote (Global)

Reports to: Head of Product

Company: Supernal

Type: EOR FTE or Contractor

Rate: $50/hr

### About Supernal

At Supernal, we help SMBs hire their first AI employee. Our AI teammates are built with intelligent, agentic workflows and deployed on our proprietary platform. We don't build tools — we deliver working, value-generating AI Employees.

Our AI Platform Engineers, known internally as Masons, are the builders behind these systems. Now, we're looking for a Senior Mason to help lead this craft.

### The Role

As a Senior AI Platform Engineer, you'll be on the frontlines of our most critical customer implementations, with a strong focus on conversational AI agents deployed in real business environments.

You'll design, build, and deliver agentic systems that handle live users, multi-turn conversations, real-time constraints, and complex integrations. These are not demos or experiments — they are production systems that customers rely on.

Beyond hands-on engineering, you will act as a technical owner for client delivery. You'll translate customer requirements and SOWs into working systems, own delivery timelines, manage technical tradeoffs, and ensure successful outcomes in production.

This is a hands-on role. You're not just reviewing PRs or sitting in meetings — you're in the weeds, building systems, debugging failures, and showing others how it's done.

### Responsibilities

• Build advanced AI agent workflows on n8n and Supernal's proprietary platform
• Design, implement, and deploy conversational agents, including multi-turn flows, state management, and tool usage
• Own end-to-end technical delivery for high-priority customer implementations, from architecture through production launch
• Translate customer requirements and SOWs into clear technical designs, execution plans, and deliverables
• Make and own architectural decisions across LLM orchestration, RAG design, API integrations, and workflow decomposition
• Handle...