Sales Operations - Senior Manager

About this role

FICO (NYSE: FICO)
is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!


The Opportunity
*“Our Field Operations team plays a critical role in supporting our sales organization in driving growth and success. As a Director of Field Operations, you will be at the very heart of our software business and a key part of our EMEA Sales Leadership team. You’ll manage a team of people; developing and mentoring them, overseeing and creating the processes that keep our business running smoothly and leading through diverse challenges. We are looking for top talent to join our world-class team of professionals and genuinely excited by the fresh perspectives and innovation that new team members bring to our business.”*
VP, Sales Operations
What You Will Contribute

• Cross-team collaboration: operational support for the EMEA Direct Sales organization, working collaboratively with members of Sales, Marketing, Finance, Legal, and Product.
• Prioritizie and orchestrate key strategic initiatives that drive growth and improve business performance (e.g., enhancing pipeline quality, improving forecasting accuracy, streamlining the sales cycle, account planning and reviews).
• Leading the operating cadence across EMEA: quarterly business reviews; talent and headcount reviews; forecasting updates; pipeline reviews; customer success reviews; quarter-end activities; business updates.
• Regional strategic planning: market analysis; territory and resource planning; compensation design; quota setting; enabling Sales to achieve corporate targets.
• Tracking KPMs and building reporting frameworks to enhance pipeline visibility, monitor sales performance and provide senior leadership with actionable insights that support strategic planning.
• Ensuring data integrity and hygiene to enable reliable reporting and effective decision-making.
• Sales team support ...