Revenue Operations Manager

Responsibilities

The Revenue Operations Manager will partner with GTM teams to optimize planning, forecasting, and sales efficiency through data-driven insights. They will manage sales compensation, system improvements, and cross-functional reporting to support organizational growth.

Requirements

Candidates should have 3-5+ years of experience in Revenue or Sales Operations, preferably within a B2B SaaS environment. Proficiency in Salesforce, data modeling, and SaaS metrics is required, along with a bachelor's degree in a relevant field.

Skills

• Revenue Operations
• Sales Operations
• GTM Analytics
• Salesforce
• Data analysis
• Forecasting
• Compensation administration
• Pipeline modeling
• SaaS metrics
• Process improvement
• Cross-functional collaboration
• Executive dashboards
• SQL
• Business intelligence
• Project management
• Strategic planning

Benefits

• Unlimited Paid Time Off
• Remote work flexibility
• Restricted Stock Units
• Health insurance
• Health Savings Account
• Vision plan
• Dental plan
• Paid Parental Leave
• Diaper delivery
• Phone and internet allowance
• Fertility benefits
• GLP-1 benefits
• Learning and development stipend

About this role

Who We Are
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:
Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.
Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.
Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.
Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
What you’ll do
Pindrop is looking for a Revenue Operations Manager to help our go-to-market (GTM) teams plan smarter, forecast with confidence, and sell more efficiently.
Reporting to the Director, Revenue Operations, you'll be the analytical and operational partner behind RevOps initiatives across GTM planning, forecasting, compensation, systems, and partner operations. You'll work with Sales, Marketing, Customer Success, Partnerships, Deal Desk, and Finance to gather the data, uncover what's working and what isn't, and bring the analysis that informs the department’s decisions. You'll support initiatives from discovery and analysis through design, build, and enablement.
This is a Manager-level individual contributor role. As you build expertise in our business, your impact will grow, from improving the data and reporting our teams rely on every day to shaping the analysis behind key GTM decisions.
We’re looking for someone who brings three strengths: the drive to find what’s slowing our teams down and build better processes to fix it, the ability to build trusted relationships with the teams RevOps supports, and strong analytical skills that turn data into clear recommendations.
GTM Planning, Capacity, and Compensation
Partner with cross-functional teams on annual and in-year GTM planning, building the processes and running the analysis behind territory design, books of business, account scoring, segmentation, and pipeline modeling
Deliver analyses that inform our headcount and capacity models, including rep ramp, productivity, and coverage assumptions, and create the executive dashboards that show where we have capacity gaps and need to hire
Own day-to-day sales compensation administration, including plan documents, new-hire setup, attainment tracking, and payout support
Provide the attainment and productivity analysis that informs compensation plan design, quota methodology, and rules of engagement
Forecasting, Pipeline, and Performance Insights
Own data preparation, meeting materials, and follow-up for weekly forecast and pipeline reviews
Own forecast data quality for net-new and renewal business, identifying and driving cleanup with sales managers, and help develop clear rules for pushing or closing deals
Own the reporting and dashboards that reps, managers, BDRs, and executives use to run the business, and deliver analyses on funnel conversion, velocity, attribution, and productivity
Help develop and maintain standard definitions for core GTM metrics and objects, such as customer, pipeline stages, and ARR, so every team works from the same numbers
Systems, Process, and Partner Operations
Proactively identify process gaps and issues across the GTM lifecycle, and develop solutions to correct them, including the system requirements, user experience, and plan for maintaining the data
Own Salesforce data quality, and help design and implement improvements across the sales cycle, including stage gates, lead routing, approvals, and Deal Desk workflows
Support partner operations across referral, reseller, marketplace, and alliance motions, including deal registration, approval processes, partner attribution, and field enablement on partner types
Build trusted relationships with GTM leaders and their teams, representing RevOps in working sessions and bringing the feedback and data that help the Director prioritize RevOps initiatives
Support GTM tool and vendor management, RevOps request intake, and the rollout and enablement of new tools and processes, including analysis for new tool and process investments
Work with Deal Desk, Legal, and Customer Success on process improvements that shorten the path from quote to close
Who you are
You take ownership and do the things you say you'll do
You dig into the data, spot what doesn't add up, and come back with a recommendation, not just a report
You enjoy building processes and infrastructure from the ground up, not just maintaining what already exists
You think about how a change lands with the reps, managers, and partners who have to live with it
You manage multiple projects at once and prioritize by business impact
You use AI responsibly to improve processes and work more efficiently, and you take full ownership of the final output
Your skill-set
Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field preferred
3-5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or GTM Analytics, preferably at a high-growth B2B SaaS company
Admin-level Salesforce experience, including reports and dashboards, objects and fields, validation rules, and Flows (Salesforce Administrator certification a plus)
Strong Excel/Google Sheets skills, including the analysis and modeling that support planning, c...

About Pindrop

Computer and Network Security · 201-500 employees · headquartered in Atlanta, Georgia · founded 2011