Revenue Operations Manager

About this role

Nacmias Law Firm is a boutique NYC litigation practice handling OATH/ECB defense, landlord-tenant matters, and commercial disputes. We have a strong, steady flow of inbound leads from our website, Google Ads, and referrals, and intake managers.

We're looking for a Revenue Operations Manager to build the system layer behind it: pipeline tracking, automated routing and follow-up, source-level attribution, and the playbook our intake team runs on.

You'll work directly with the firm's principals, with real ownership over the revenue engine. This is a systems role, not a quota-carrying sales job: you won't be working leads yourself. You'll design and build the machine, then train and equip the existing team that runs it. The work is varied: CRM implementation, automation, funnel analytics, process design, and team enablement.

Our stack

• N8N automations, Airtable, Multi-platform integrations
• GA4, Google Ads, call tracking, website intake forms
• Next.js web platform with custom intake pipelines (in-house dev support available to build what you design)
• CRM: to be selected and implemented by you
• Anthropic Claude and OpenAI for workflow automation

What we're looking for

• Experience in revenue operations, sales operations, or growth operations
• You've personally implemented and administered a CRM and built the automations inside it: routing rules, follow-up sequences, lead scoring. Tell us which tools and what improved.
• Fluent in funnel math: contact rate, conversion rate, speed-to-lead, cost per signed client, and how to instrument and move each one
• Strong with automation platforms (N8N, Zapier, or Make) and comfortable in Airtable and spreadsheets
• You've trained a team on a process you built, not just built systems in isolation
• Clear written communicator: your playbooks and documentation are what 12 people will work from
• Bonus: legal, medical, home services, insurance, or another high-volume inbound services business

Why join us

• Real ownership: ...