Revenue Operations Manager

About this role

Lumana helps organizations turn video into action. Our AI video security platform helps customers improve safety, strengthen security, and respond faster when it matters most.

Founded in 2021 and backed by leading Silicon Valley investors, we’re growing quickly. Here, you’ll think big, move fast, and own work that has a visible impact.

Position Summary
We’re looking for a Revenue Operations Manager to optimize our go-to-market engine across Sales, Marketing, and Customer Success. You’ll be a critical partner to our GTM leaders, driving operational excellence through data, systems, and strategy.

The ideal candidate thrives in a fast-paced global startup environment and has a passion for turning complexity into clarity. You’ll own process improvement, forecasting, reporting, and enablement workflows — ensuring alignment and efficiency across the entire customer lifecycle.

Compensation

This role is an independent contributor. $150,000 – $170,000 OTE (Base + Variable + Equity)

Location & Travel
EASTERN TIME ZONE REQUIRED

Remote role for eastern time zone candidates. It will require some travel for team meetings. Hybrid role for NYC based candidates.

Responsibilities

- Partner with Sales, Marketing, and Customer Success leadership to define, measure, and improve key performance metrics across the funnel.
- Own forecasting, pipeline health, and funnel conversion analysis to drive predictable growth.
- Manage and optimize our GTM tech stack (Salesforce, HubSpot, Gong, and data visualization tools) to ensure accuracy and adoption.
- Build and maintain dashboards and reports that inform strategic decisions and drive accountability.
- Lead deal desk operations, including quote management, approvals, and contract accuracy.
- Develop playbooks and process documentation to ensure scalability and consistency as the company grows.
- Partner cross-functionally with Finance and Product teams to connect revenue data to broader business outcomes.
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