Remote Chief of Staff for eCommerce Company

About this role

Work From Anywhere in LATAM or the Philippines

Work Schedule: AEST (UTC+10) Monday–Friday

A profitable, founder-led direct-to-consumer (DTC) health products company is looking for a Chief of Staff to take ownership of operations and high-ambiguity executive projects so the founder can focus exclusively on product and growth.

The business runs two active brands at an eight-figure revenue run rate, is bootstrapped, and operates with a deliberately lean, fully remote team. There is no dedicated operations layer yet — this is the company's first senior operational hire, and the function is being built from the ground up.

Day-to-day, the role spans executive project execution, weekly supply chain coordination in Airtable, operating-system and SOP building, and Monday analytics reporting to the founder. You will receive objectives with minimal direction, define the problem, execute end-to-end, and return with recommendations rather than status updates. Success means supply operations running fully off the founder's plate within 90 days and projects completed independently.

Requirements

Must-Have

• 3–7 years of post-graduation experience in operations, strategy, or management consulting, currently IC-level or leading a team of 1–3
• Background from one of: ex-founder (company ran 12+ months); ex-management consulting analyst-to-associate (MBB or recognized regional equivalent); ex-Chief of Staff or BizOps lead at a sub-$50M startup; ex-startup function lead in operations, strategy, or growth at a VC-backed company
• Moderate-to-advanced financial modeling in Excel (verifiable; not full DCF)
• Demonstrated end-to-end ownership of at least one operational system, process, or function built from scratch with a named, quantifiable outcome
• Hands-on experience with project management tools (ClickUp or Notion) and Airtable
• C1+ English (CEFR); C2 strongly preferred
• Minimum 4–6 hours/day overlap with AEST (UTC+10), Monday–Friday

Nice-to-Have

• Ex...