Regional Operations Manager - South LondonSouth East
Company: WINTERHALTER
Location: Remote (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-04-28
About this role
Our service division is a customer-facing function in a very demanding industry; the successful candidate will be dealing with some of the leading restaurants as well as a variety of casual dining chains, hotels, educational establishments, hospitals, government buildings, and offices. Winterhalter’s growth agenda in reliant on the continuous improvement of our service offering to strengthen customer engagement and win new business.
We are therefore looking for a new Regional Operations Manager to cover an area focused around South London and the South East.
The right person for the job:
You will be able to manage time and work under pressure to tight deadlines while balancing the demands of numerous tasks. You will have the ability to adapt quickly in a rapidly changing environment and be keen to embrace new experiences, responsibility, and accountability. You will be reliable, tolerant and determined and will enthusiastically adapt to changing work processes and schedules as required. If you are a self-driven individual with a positive outlook, clear focus and ability to see things from another person's point of view - then you are well set to succeed in this role.
The Regional Operations Manager will support, coach, mentor and performance manage a regional team of installation & Service Technicians with varying levels of skills and experience. A key player in the service operation, working with 4 other Regional Operations Managers supporting a variety of customers across all market sectors with a revenue value of approximately £12M. This role is the key driver in achieving the objectives of the operations manager/service managing director by:
- Take ownership and responsibility for the delivery of the agreed goals and targets.
- Providing constructive and positive feedback to team members.
- Encouraging individuals, providing input and suggestions for problem resolution. Addressing interpersonal problems with team members quickly and directly and consist...