Regional Operations Manager

About this role

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About US 1 Shorthaul's Regional Operations Manager Position:

JOB SUMMARY:

The Operations Manager will oversee multiple yard management and transportation sites. The role is to efficiently and effectively lead a variety of site operations to ensure that they provide excellent customer service and achievement of wider business objectives. The role will directly manage and be responsible for all Site Managers in their assigned region.

RESPONSIBILITIES:

• The day-to-day management and planning of the distribution centers in accordance with KPIs determined by Executive Leadership, specifically the Chief Operations Officer.
• Reviewing the as-is status of the distribution program and continuously identifying areas for improvement and efficiency planning and leading on the execution of improvement within the distribution centers, providing leadership to the distribution center staff including developmental plans, coaching managers and leading on engagement and culture.
• Ensuring all legislative and health and safety requirements are addressed and minimizing any exposure to risk.
• Lead the Site Managers with reviewing and preparing workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Meet regularly with Site Managers to review, analyze, and develop actionable plans for productivity, safety concerns and other KPI’s as deemed appropriate.,
• Addresses performance issues and employee relations situations that effect day-to-day operations of the region.
• Oversee and manage logistics utilized to transport products to customers and...