Project Manager - Software Delivery (WFH, Morning Shift)

About this role

About the role

The Project Manager owns delivery governance across every Datahaus engagement. The role makes sure clients always know where their project stands, teams run a consistent scrum cadence, and project work never collides with live support. They are the single point of truth for scope, status, risk and priority. Jira and Confluence are the system of record, and this role keeps them accurate.

Key responsibilities

• Define and maintain a standard Jira setup across all Datahaus projects: project templates, issue types, workflows, boards and naming conventions.
• Own the Confluence structure for each engagement: project charter, scope, decision log, RAID register, meeting notes and release notes.
• Run monthly governance health checks and close gaps in documentation or process.
• Produce status reports for each client: progress, burn, upcoming milestones, risks, issues and decisions needed.
• Run fortnightly or monthly steering meetings and own the agenda, minutes and actions.
• Track budget versus actuals and flag variance early, before it becomes a commercial conversation.
• Be the day-to-day client contact for delivery matters, escalating commercial and relationship issues to the CTO.
• Act as Scrum Master for Datahaus project teams: sprint planning, daily stand-ups, reviews and retrospectives.
• Work with product owners and client stakeholders to keep backlogs prioritised, refined and ready two sprints ahead.
• Run a single intake and triage process for support requests across all Datahaus clients and set and apply clear priority rules (P1–P4) tied to client SLAs.

About you

• 4+ years as a project manager or delivery lead in a software consultancy, agency or managed services provider.
• Hands-on Scrum Master experience running multiple teams at once.
• Strong Jira and Confluence administration: workflows, boards, dashboards, templates and permissions.
• Proven experience reporting directly to external clients, including steering committees...