Project Manager- Network Access Service Delivery

About this role

This position will play a key role in the growth and expansion of business services and product offerings at Momentum Telecom. This position will manage the implementation and on-boarding projects of Momentum hosted VoIP, High Capacity Data and Video to small, mid-size and large businesses, and government, education and medical institutional customers.


This role will primarily be responsible for managing the entire project of on-boarding new customers including overseeing and maintaining targeted project installation timelines and objectives to ensure a successful transition to our products and services.


This position can be fully remote.


Essential Duties And Responsibilities

• Set the strategic direction of all projects.
• Detect, identify and resolve sales, contractual or product inaccuracies.
• Set target milestones and deadlines for projects.
• Implement and manage multiple voice projects, simultaneously, using appropriate systems, metrics, tools and techniques.
• Communicate voice feature customization and provide solutions to project related issues.
• Coordinate and communicate with Momentum Field Engineers and Implementation Engineers regarding all aspects of project and voice installations.
• Manage and maintain constant verbal and written (email) communication to customers and Partners and sub-agents.
• Engage other Momentum Departments in order to ensure successful project completion, i.e. Fulfillment, Billing, Software Engineering, Training, Carrier Relations, Technical Support, etc.

Education And Experience

• A four-year undergraduate degree in Business, Sales, or Marketing is preferred.
• Telecommunications experience is preferred.

Knowledge, Skills, And Abilities
Successful candidates will possess and be required to show the following KSAs in this role:

• Critical thinking
• Good, client-oriented communication skills
• Excellent written and verbal communication skills
• Ability to offer and receive constructive ...