Project Manager, Implementation

About this role

As a Project Manager on SIDEARM's Implementation team, you will play a key role in how our client work gets planned, coordinated, and delivered. You will be part of the operational engine that brings SIDEARM's digital products to life for our athletic department partners — from website redesigns and mobile app launches to the migration of clients onto our next-generation content management system (CMS). SIDEARM is the digital platform powering collegiate athletics for hundreds of institutions, and this role sits at the intersection of client experience, cross-functional execution, and operational excellence.

In this role, you will manage the day-to-day execution of client implementation projects, keep timelines and deliverables on track, facilitate cross-team coordination, client communication and help ensure our clients have exceptional experience from contract signing through launch and onboarding. You will collaborate closely with Design, Engineering, Product, Partner Development and Client Support to keep work moving and communication clear. This role reports to the Director, Implementation.

Essential Duties & Responsibilities:

Project Execution & Delivery

• Own the day-to-day execution of assigned client implementation projects — these could include athletic website redesigns, mobile app implementations, third-party feature activations, new client migrations and platform launches — from kickoff through launch.
• Manage project scope, timeline, dependencies, and deliverables using Jira, Confluence and slack, ensuring the team always has clear visibility into what's next and what's at risk.
• Facilitate project kickoffs, working sessions and status reviews with clients and internal teams to keep work moving and expectations aligned.
• Track project health, timelines, and scope changes, surfacing issues and blockers early rather than at the finish line.
• Serve as a day-to-day point of contact for client stakeholders during implementation, building tru...