Project Manager I Service Scheduling

About this role

General Summary:

Performs professional-level, detail-oriented technical scheduling and project support activities associated with short- and mid-range transit service planning and implementation. Assists in developing and maintaining efficient and effective schedules for fixed-route bus and rail services to support on-time performance, cost efficiency, and customer needs. Works collaboratively with internal departments, contractors, and consultants in a multi-modal transit environment.

Essential Duties and Responsibilities:

• Supports the scheduling and coordination of bus and rail services operated by DART and its contractors to help meet agency on-time performance and cost efficiency goals.
• Conducts research, performs data analysis, and assists in the development of new, revised and modified transit schedules and services using DART’s Service Standards, planning studies, operational inputs, and budget constraints.
• Assists senior staff in the development, review, and implementation of service change recommendations and scheduling projects.
• Participates in quality control reviews of schedules, runtimes, and service changes to ensure consistency, accuracy, and reliability.
• Coordinates with Bus and Rail Operations staff on scheduling-related matters and participates in cross-functional meetings as assigned.
• Assists with the preparation and maintenance of operator route guides and operating instructions for the Transportation Department use.
• Analyzes existing bus and rail schedules and runtimes to identify opportunities for improved reliability and efficiency.
• Supports the development of schedule modifications and new schedules associated with new routes, service adjustments, and special projects.
• Tracks project milestones, deliverables, and timelines for assigned service and scheduling initiatives.
• Maintains working knowledge of bus and rail services, emerging transit service strategies, and innovative scheduling approaches.
• Assists in t...