Project Manager, GBS Transformation Incentives

About this role

Job Description

General Motors is seeking a Project Manager to support the GBST Incentives portfolio. In this role, you will drive planning, execution, and cross-functional delivery for key incentives initiatives, including Connected Incentives, CIMS and Claims-related work, Fleet incentives integration, and transformation efforts tied to OTDS and VBARS decommissioning.

Key Responsibilities

• Lead project planning and execution across a portfolio of incentives initiatives involving multiple stakeholders, dependencies, and delivery milestones
• Build and manage integrated project plans, milestone tracking, RAID logs, decision logs, and executive-ready status updates
• Partner with business, IT, product, finance, SAP/OTDS, Connected Incentives, CIMS, Claims, and testing teams to align scope, timing, readiness, and issue resolution
• Drive refinement of business requirements and user stories to support development, testing, deployment, and change readiness
• Identify risks, remove roadblocks, escalate issues proactively, and support timely, data-driven decision making
• Coordinate cross-functional testing, implementation readiness, production support, and hypercare activities
• Support transformation efforts that improve incentive processing, dealer experience, operational efficiency, and platform modernization
• Influence outcomes across teams without direct authority by building strong relationships, facilitating alignment, and maintaining momentum
• Own project timelines, deliverables, and dependency management for assigned GBST Incentives workstreams
• Facilitate recurring project meetings, stakeholder reviews, working sessions, and leadership readouts
• Translate broad business challenges into structured execution plans that can be delivered by cross-functional teams
• Monitor progress against scope, schedule, and milestones, highlighting variances and recommending recovery actions
• Support release planning and coordinate readiness across requirements,...