Project Manager

About this role

## Remote | Full-Time

### About Instrumental

Instrumental is one of the top Elite HubSpot Partner agencies, helping fast-growing companies design, implement, and optimize HubSpot ecosystems that actually scale. We’re proud of our award-winning culture, recognized by Inc. as Best in Culture (2024) and Great Place to Work (2025), and even prouder of the people behind it.

We believe great work happens when smart, driven humans are empowered, supported, and trusted. If you thrive in a collaborative environment, love solving complex problems, and want to make a real impact for clients, you’ll feel right at home here.

### The Opportunity

We’re looking for a Project Manager to join our growing agency team and play a critical role in delivering high-quality HubSpot implementations and website projects. In this role, you’ll be the connective tissue between clients, internal teams, and delivery, while ensuring projects are thoughtfully planned, clearly communicated, and executed with excellence.

You’ll manage multiple engagements at once, translate SOWs into actionable project plans, and serve as the primary point of contact for clients throughout the engagement lifecycle.

### What You’ll Do

As a Project Manager at Instrumental, you will:

• Review new contracts and turn detailed SOWs into structured, cascading project plans
• Set up new engagements with clear milestones, tasks, owners, and timelines
• Delegate project tasks based on team members’ roles, skill sets, and experience
• Track project performance, identify risks, communicate concerns, and adjust plans as needed to keep milestones on track
• Run client meetings, create agendas, and provide clear follow-up to maintain alignment and momentum
• Act as the central point of contact for clients, confidently representing Instrumental Group in all communications
• Collaborate closely with internal leaders, teammates, and cross-functional partners to continuously improve delivery proc...