Product Marketing & Community Manager

About this role

# Why this role exists

Every city, county, and school district in America buys things. Roads, software, cleaning services, IT infrastructure. The total is somewhere north of two trillion dollars a year. And almost all of it moves through procurement processes designed for a different era: slow; paper-heavy; opaque and exhausting for everyone involved.

Civic Marketplace was built to fix that. We’re a modern, data-driven platform where government agencies discover, evaluate, and engage suppliers. Where businesses, especially smaller and growing ones, can actually find and win public sector work without needing a dedicated contracts team to navigate the maze.

We’re already being used by cities and agencies to run projects, source vendors, and unlock cooperative purchasing opportunities faster. And we’re now combining that marketplace infrastructure with AI in ways that could genuinely transform how procurement works. Not just incrementally but structurally.

The window to define what intelligent public procurement looks like is open right now. We need someone to help us tell that story and build the community around it. That’s this role.

# About the role

This is a dual-function position, and that’s intentional. At Civic, product marketing and community management aren’t separate disciplines - they feed each other. The story you tell publicly shapes how suppliers and agencies understand what’s possible. The community you build gives you the raw material to make that story real through real voices, real outcomes and real proof.

You’ll own both sides. And you’ll do it with AI as a genuine collaborator, i.e. as a craft tool and not simply a shortcut. We use Claude daily, across everything from content pipelines to community response systems, and we want someone who brings genuine fluency and curiosity to that, not just checkbox familiarity.

This is a role for someone who cares about words. Who notices when a sentence is doing work and when it isn’t. Who can ...