Product Manager Customer & Commercials (f/m/d)

About this role

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.

Neumann Gruppe GmbH is the Hamburg-based holding company of Neumann Kaffee Gruppe. We coordinate the activities of the group and manage overall developments strategically. We also support the work of the group companies with various functional areas, such as Compliance, Controlling, IT, Legal, Tax, Risk Control, HR, and Communications.

We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

Managing relationships with customers, suppliers, and partners is a key success factor across NKG's global business. To strengthen and continuously improve these interactions, NKG Digital Operations is building and evolving a portfolio of digital products that support customer engagement, account management, collaboration, and document-driven processes across the group.

To permanently own and grow this value stream, we are looking for an experienced

Product Manager Customer & Commercials (f/m/d).

As Product Manager Customer & Commercials, you are responsible for shaping and driving NKG’s digital solutions for customer, supplier, and partner management. Working closely with business stakeholders and development teams, you define product strategies, deliver measurable business value, and ensure successful adoption across the group.

Your current product portfolio includes:

• CRM (Microsoft Dynamics)
• Customer Portal
• DocuWare (Document Management System)

As the Customer & Commercials value st...