Product Manager (Conversion)

About this role

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide!

We are a certified [Great Place to Work](https://www.greatplacetowork.pl/certyfikowane-firmy-2/xtb-s-a) company.

We are looking for a Product Manager to lead our Conversion Check team. In this role, you will take end-to-end ownership of post-registration client verification and onboarding journeys. Working alongside a cross-functional engineering team (backend, mobile, Salesforce, and AI/Data) as well as operational KYC specialists, your primary focus will be scaling automation, reducing friction, and leveraging AI to build a fast, compliant verification experience.

### Who is a Product Manager at XTB?

• You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals.
• The client is your top priority - you validate your intuition through research and monitor customer satisfaction.
• You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team.
• You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch.
• You partner with the Engineering Team Lead.
• You navigate the world of metrics smoothly, justify your decisions using numbers and facts, and avoid guesswork ("I think" or "it seems to me").

### Requirements

• Proven product management experience leading onboarding or KYC products within a regulated environment.
• Solid understanding of AML directives and the EU AI Act to guide compliant product decisions, with an awareness of how KYC regulations vary across jurisdictions.
• Strong data analysis skills and an ...