Product Manager

About this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


So, what’s the role all about?
As a Technical Product Manager at NiCE Cognigy, you will lead the strategy and execution of product capabilities at the intersection of conversational AI, platform architecture, and customer value. You will work closely with engineering, design, customer facing teams, and go to market partners to define what we build, why we build it, and how success is measured. Reporting to the Director of Product, you will translate complex technical opportunities into clear, scalable product outcomes designed for enterprise customers.


How will you make an impact?

• Own product discovery and partner closely with engineering to deliver one or more technical product areas from problem definition through launch, iteration, and continuous improvement
• Shape product direction by combining market insights, customer feedback, usage data, and platform constraints into clear priorities and well scoped plans
• Build prototypes when needed and collaborate with engineering and design to deliver robust technical solutions with an excellent user experience
• Drive cross functional alignment, communicate trade offs transparently, and build trust to accelerate decision making
• Define success metrics and use data to evaluate outcomes, learn quickly, and continuously improve the product

Have you got what it takes?

• Technically fluent Product Manager with a proven track record of delivering meaningful outcomes in SaaS, AI, or platform focused environments
• Hands on and up to date with modern AI tooling, with the ability to build prototypes independently
• Comfortable navigating ambiguity, structuring complex problems, and moving from concept to execut...