Product Manager 1, User Experience

About this role

## Position Summary

The Product Manager 1, User Experience helps shape how customers experience our digital storefront by turning insights into improvements across the site. In this role, you’ll partner with UX, analytics, engineering, and marketing to identify opportunities, define hypotheses, and deliver measurable wins through experimentation. The role will have a strong focus on the A/B testing program and will build on a foundational understanding of experimentation, analytics, and technical concepts, while giving you hands-on exposure to the full product lifecycle. This is a hands-on, cross-functional role suited for someone who is comfortable using data to prioritize work and improve customer outcomes.

## Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assist in developing a vision and roadmap for the product based on input from internal stakeholders, business needs, and market research.
• Contribute to the optimization and creation of new initiatives that deliver customer insights and lead to actionable improvements.
• Support the delivery and promotion of superior user experience designs.
• Assist in driving UX direction within ecommerce across web, mobile, email, and SMS platforms.
• Collaborate with cross-functional teams to balance workload and drive continuous improvement.
• Utilize web analytics to support product development, generate reports, and improve the website user experience.
• Review user recorded sessions to identify opportunities for user experience improvements and report findings to the team.
• Assist in driving our A/B testing efforts on the website, continuously looking for ways to improve the customer user experience and optimize our conversion rates.
• Contribute to user acceptance testing to ensure the quality and successful launch of the product.
• Support in managing the product throughout its lifecycle from concept to end-of-life.
• Help in the evalu...