Principal Cloud Engineer

About this role

Principal Cloud Engineer

North - Remote

*Let’s go North, together.*

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Job Summary:

The Principal Cloud & AIOps Engineer drives the overall technical architecture, automation, and operational resilience of North's multi-cloud infrastructure. This role leverages artificial intelligence, machine learning, and advanced cloud native tools to build self-healing, highly scalable systems. Responsible for setting continuous engineering standards, the Principal Cloud & AIOps Engineer ensures that all enterprise infrastructure aligns with strict security requirements, modern AI-driven practices, and performance objectives.

What You'll Do:

• **Cloud Architecture & Vision:** Architect, optimize, and maintain NAB’s Amazon Web Services (AWS) and multi-cloud environments for maximum availability, disaster recovery, and cost efficiency.
• **AIOps & Intelligent Automation:** Design and implement AIOps platform capabilities, automated anomaly detection, predictive scaling, and self-healing incident remediation workflows using AI/ML operational tooling.
• **Infrastructure as Code (IaC) & CI/CD:** Establish enterprise-wide standards for IaC (Terraform, Ansible) and CI/CD automation pipelines to streamline secure software delivery.
• **Security & Regulatory Compliance:** Enforce zero-trust network perimeters and maintain strict compliance with industry security frameworks, including PCI Digital Security Standard.
• **Observability & Telemetry Infrastructure:** Build telemetry data pipelines (metrics, logs, traces) to aggregate system performance data into intelligent observability engines.
• **AI Tooling & Cloud Workload Optimization:** Evaluate, pilot, and ...