Personal Lines Account Manager
Company: Capstone Search Group
Location: Greater Birmingham, Alabama Area
Type: Full-time
Posted: 2026-10-01
About this role
About the Role
An independent insurance agency seeks an experienced customer service professional to join their team as
Personal Lines Account Manager
. They are rapidly growing and need someone who can immediately assume a portfolio of home, auto, umbrella, and other personal risk coverage, some placed with standard carriers and others that write high value properties for affluent clients.
Duties & Responsibilities
- You’ll oversee the full account lifecycle, from onboarding new clients to working with existing insureds on renewals
- Throughout the year you ensure inquiries and policy requests are addressed in a timely and accurate way
- You’ll audit files and watch for coverage changes where there may be gaps, giving you an opportunity to share new products and coverage enhancements with clients
Skills & Experience
- Minimum 2-3 years of personal lines insurance experience in client service with responsibilities for policy management and working directly with underwriters and clients on coverage issues
- Active insurance license
Job Specs
Location:
Birmingham, AL Hybrid schedule is available.