Personal Lines Account Manager

Company: Capstone Search Group

Location: Greater Birmingham, Alabama Area

Type: Full-time

Posted: 2026-10-01

About this role

About the Role

An independent insurance agency seeks an experienced customer service professional to join their team as
Personal Lines Account Manager
. They are rapidly growing and need someone who can immediately assume a portfolio of home, auto, umbrella, and other personal risk coverage, some placed with standard carriers and others that write high value properties for affluent clients.

Duties & Responsibilities

  • You’ll oversee the full account lifecycle, from onboarding new clients to working with existing insureds on renewals
  • Throughout the year you ensure inquiries and policy requests are addressed in a timely and accurate way
  • You’ll audit files and watch for coverage changes where there may be gaps, giving you an opportunity to share new products and coverage enhancements with clients

Skills & Experience

  • Minimum 2-3 years of personal lines insurance experience in client service with responsibilities for policy management and working directly with underwriters and clients on coverage issues
  • Active insurance license

Job Specs

Location:
Birmingham, AL Hybrid schedule is available.

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