People Operations Manager

About this role

# About the Role

Firebird is growing fast. We manage and invest in artists across five portfolio companies, operating in three countries, with roughly 200 employees and contractors who depend on a People function that actually works. This role exists to scale with us.

We're looking for a People Operations Manager who will own and continuously improve the operational backbone of our People function: the systems, processes, and day-to-day experiences that make every Firebird employee feel supported from day one through every milestone of their time here. Payroll, benefits, leave, compliance, onboarding, offboarding, recruiting coordination.

The person who thrives at Firebird doesn't need a lot of hand-holding. You see a messy process and can't rest until it's clean and humming. You care as much about how something feels to the employee on the other end as you do about whether it works.

# Key Responsibilities

Employee Lifecycle & Support

• Build and maintain onboarding and offboarding workflows in Rippling — covering automated access provisioning, equipment coordination with our outsourced IT team, pre-boarding communications, and every step in between — so nothing falls through the cracks.
• Constantly evaluate and improve these workflows; if there's a smarter way to do something, find it and build it.
• Track contractor engagement timelines and proactively ensure clean offboarding when contracts end.
• Support performance management and compensation cycles, including Rippling workflow administration.
• Partner with the Head of People on employee relations matters with discretion and empathy.

## Recruiting

• Conduct initial candidate screens — assess for role fit, communicate Firebird's story compellingly, and move the right people forward with speed and clarity.
• Coordinate interview scheduling across hiring managers and candidates in Ashby, keeping pipelines organized and candidates informed at every step.
• Ensure job postings are consisten...