Operations Manager

Responsibilities

The Operations Manager leads daily warehouse, yard, and inventory activities to ensure safe, efficient, and customer-focused operations. This role involves managing staff, coordinating material flow, and implementing process improvements to meet business goals.

Requirements

Candidates must have at least 5 years of experience in warehouse or distribution operations with proven leadership skills. A high school diploma or equivalent is required, and proficiency with inventory systems and safety regulations is essential.

Skills

• Warehouse management
• Inventory control
• Team leadership
• Operations management
• Shipping and receiving
• Safety compliance
• Problem-solving
• Material handling
• Staff scheduling
• Process improvement
• Logistics
• Equipment maintenance
• Customer service
• Time management
• Analytical skills
• Cross-functional collaboration

Benefits

• 401(k) with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Company holidays
• Parental leave
• Paid training
• Certifications
• Legal assistance
• Identity protection
• Pet insurance
• Employee assistance program

About this role

Overview
QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.
What you will do:
The Operations Manager is responsible for leading daily warehouse, yard, inventory, shipping and receiving, and related operational activities to ensure a safe, efficient, organized, and customer-focused operation. This role provides leadership to warehouse and operational employees while coordinating inventory flow, staffing, equipment, facility needs, deliveries, and process improvement initiatives. Working closely with Sales, Purchasing, Transportation, Shop, and branch leadership, the Warehouse Operations Manager ensures materials are received, stored, picked, staged, and delivered accurately while maintaining high standards for safety, inventory control, productivity, and customer service. The ideal candidate is an experienced building materials operations leader with strong problem-solving skills, a hands-on leadership style, and the ability to anticipate operational challenges before they impact customers or the business.
Warehouse & Yard Operations
Lead daily warehouse and yard operations to ensure safe, accurate, and efficient material flow
Ensure warehouse, yard, loading, staging, and storage areas are prepared for daily business operations
Conduct routine operational walkthroughs to verify department readiness, housekeeping, inventory organization, and safety
Oversee picking, staging, stocking, receiving, loading, and movement of building materials
Coordinate placement of incoming inventory and optimize storage locations to improve workflow and space utilization
Ensure warehouse and yard materials remain organized, accessible, properly identified, and in sellable condition
Support shipping and receiving activities and resolve operational issues that may affect customer orders
Maintain high standards for warehouse and yard cleanliness, security, and organization
Inventory Management
Monitor inventory accuracy and support effective inventory-control processes
Coordinate cycle counts, physical inventories, inventory reconciliation, and related activities
Investigate inventory discrepancies and implement corrective actions
Partner with Purchasing and Sales to support appropriate product availability and inventory levels
Coordinate placement and relocation of inventory to maximize warehouse efficiency
Ensure incoming materials are accurately received, counted, inspected, and properly stored
Maintain accurate operational and inventory documentation
Support seasonal and storm-related inventory requirements as business needs change
Shipping, Receiving & Delivery Operations
Coordinate shipping and receiving priorities to support customer and operational requirements
Partner with Transportation and Dispatch to support accurate and timely customer deliveries
Ensure customer orders are properly picked, staged, verified, and prepared for delivery
Support route and delivery coordination as operational needs require
Assist with resolving delivery, material, and customer-service concerns
Ensure shipping and receiving teams follow established documentation and material-handling procedures
Coordinate communication between warehouse, yard, drivers, Sales, and customers when necessary
Team Leadership & Employee Development
Lead, coach, develop, and support warehouse, yard, shipping, receiving, and other assigned operational employees
Establish daily priorities and assign resources based on customer demand and operational requirements
Coordinate employee schedules and staffing needs
Review and approve employee timekeeping and attendance records as assigned
Conduct regular team meetings and communicate operational priorities, expectations, and business updates
Provide coaching and feedback to improve employee performance, safety, productivity, and customer service
Support onboarding, training, cross-training, and development of operational employees
Foster a professional, accountable, collaborative, and customer-focused work environment
Safety & EHS
Promote and maintain a safety-first culture throughout warehouse and operational activities
Ensure compliance with company safety policies, OSHA requirements, applicable regulations, and PPE standards
Conduct routine inspections of warehouse, yard, loading areas, equipment, and surrounding property to identify safety or maintenance concerns
Address safety concerns promptly and document findings as required
Coordinate Environmental Health & Safety training and scheduling requirements
Maintain required safety records and documentation
Ensure employees are properly trained before operating forklifts and other material-handling equipment
Report and respond appropriately to accidents, injuries, near misses, property damage, and unsafe conditions
Fleet, Equipment & Facility Management
Coordinate maintenance and repair priorities for company vehicles, forklifts, warehouse equipment, and facility systems
Monitor equipment condition and ensure unsafe or damaged equipment is removed from service when appropriate
Coordinate with internal Maintenance teams, vendors, and service providers to minimize equipment downtime
Support routine inspections of company vehicles and material-handling equipment
Maintain safe, clean, functional, and secure warehouse and facility environments
Coordinate building maintenance and general property upkeep
Maintain a...

About QXO

Wholesale Building Materials · 10,001+ employees