Operations Manager

About this role

Company Description

At KPFF Consulting Engineers, we are more than just an engineering design firm. For over 65 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration.

With over 1,500 professionals across 36 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at www.kpff.com.

Job Description

Join our team as a Shared Services Operations Manager. Shared Services supports finance, payroll, HR, and IT operations across KPFF. In this role, you’ll help keep our teams connected and supported—whether they work in-office or remotely—by managing operational needs, resources, and communications across locations. You’ll lead workplace and employee-experience efforts and partner with vendors and internal teams to ensure consistent, reliable support. You’ll also drive process and project improvements that strengthen how we work and scale best practices across the team.

What You’ll Be Doing:

Operations & Logistics

• Act as a visible point of contact for office logistics, contributing to a smooth and well‑run workplace.
• Own and maintain operational monthly and annual calendars and follow up with teams on deadlines throughout the year.
• Lead organization and archiving efforts, establishing processes to ensure records are maintained appropriately and addressing legacy file storage.
• Manage office equipment, furniture, and supplies, coordinating with employees and vendors to evaluate needs and costs.
• Partner with Communications team to ensure PowerPoint presentations and templates are consistent in formatting, branding, and presentation quality acro...