Office Manager (Operations)

About this role

## Be the Operational Backbone of a Growing CPA Firm

Are you someone who naturally stays one step ahead? Do you thrive on creating organized systems, improving processes, and ensuring nothing falls through the cracks?

Our client is seeking an experienced Office & Operations Manager to oversee the daily operations of a CPA firm while leading the administrative team with confidence, accountability, and professionalism.

This is much more than a traditional office management position. You'll serve as the operational hub of our organization—keeping projects on schedule, supporting our employees, improving processes, managing office systems, and ensuring the administrative team delivers exceptional service to both internal and external clients.

Our ideal candidate is proactive rather than reactive. You don't wait to be reminded about deadlines—you anticipate them. You enjoy building efficient workflows, solving problems before they arise, and creating an environment where people can do their best work.

If you're an organized leader who takes ownership, enjoys improving operations, and believes details matter, we'd love to hear from you.

# What You'll Do

### *Office & Business Operations*

• Oversee the daily operations of the office to ensure efficiency and exceptional client service.
• Supervise and coordinate the workflow of the administrative team.
• Monitor work assignments and deadlines to ensure projects are completed accurately and on time.
• Anticipate upcoming priorities and proactively address potential obstacles.
• Manage office calendars, scheduling, meetings, and administrative activities.
• Produce reports, business correspondence, and professional documents.
• Draft engagement letters, contracts, and other business documents.
• Review client billing for completeness and accuracy.
• Recommend operational improvements that enhance efficiency and productivity.
• Develop and document office procedures and standard operating processes.
• S...