Office Manager

About this role

We are looking for a high-energy, Office Manager to be the face and voice of our center. This hybrid role sits at the intersection of business development and operational excellence. You aren't just filing paperwork; you are the bridge between our academic programs and the families who need them.

One half of your day will be dedicated to creative growth (social media, content creation, and lead generation), while the other half focuses on relationship management with parents and students.

Key Responsibilities

1. Growth & Social Media Marketing

• **Content Creation:** Design visually striking flyers, brochures, and digital assets using tools like Canva or Adobe Suite.
• **Social Media Management:** Curate and post engaging content on Instagram, Facebook, LinkedIn, and [Xiaohongshu/TikTok/etc.] to showcase student success and upcoming workshops.
• **Campaign Execution:** Run local outreach initiatives and digital ads to drive traffic to our admissions webinars and test-prep bootcamps.

2. Sales & Student Recruitment

• **Parent Consultations:** Act as the first point of contact for inquiring families. You will explain our SAT/TOEFL/Consulting services and "close the sale" by matching their needs to our programs.
• **Lead Tracking:** Proactively follow up with inquiries via phone, email, and WhatsApp/WeChat to maintain a high enrollment conversion rate.

3. Office Administration

• **Student Onboarding:** Manage registration forms, scheduling, and payment processing.
• **Customer Service:** Serve as the primary liaison between parents, students, and our teaching faculty.
• **Operations:** Ensure the office environment is professional and organized, and assist in the logistics of mock exam days.

Required Qualifications

• **Education:** Bachelor’s degree in Marketing, Communications, Business, or a related field.
• **Experience:** Minimum **2 years** of experience in an educational setting (Test Prep or Admissions experience is a major p...