Microsoft AI Engineer - CCoE, NA

About this role

Position
Microsoft AI Engineer - CCoE, NA


Job Description
Why You'll Love This Role
Innovation happens when the right people, ideas, and technology come together. At Arrow, our Technical Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.


Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.


Role Overview
As a Microsoft AI Engineer, you will support partners, internal teams and end customers across North America with the development, integration and implementation of AI agents. You will help translate customer needs into practical solutions, contribute to proof of concepts and quick developments, and guide stakeholders on how Microsoft technologies can be used to deliver effective AI agent outcomes.


What You'll Be Doing

• Support partners, internal teams and end customers across North America with the development and integration of AI agents.
• Contribute to proof of concepts, demos and quick/simple developments that show how AI agents can address customer challenges.
• Engage in customer and partner discussions to understand business needs and help define the best implementation approach for AI agents.
• Provide guidance on Microsoft technologies, including Microsoft Copilot, Copilot Studio and related AI capabilities.
• Help partners identify relevant AI agent use cases and translate them into practical, commercially relevant solutions.
• Collaborate with internal sales, technical and vendor teams to support AI-related opportunities and customer engagements.
• Share knowledge, best practices and learnings around emerging AI agent topics with internal teams and partners.
• Support customer-facing conversations by explaining tec...