Michigan Payer Enrollment Operations Manager, Remote

About this role

Join a leadership team where your work directly shapes how Aledade’s physician practices succeed in value-based care. As Michigan Payer Enrollment Operations Manager (internally: Operations Manager, IPA), you’ll partner with IPA leadership to oversee the administrative engine behind our contracts, including payer contracts, contract membership, payment distribution, and client services delivery. You’ll collaborate across internal departments to help clients get the most out of pay-for-performance programs, risk sharing arrangements, and value-based contracts, and you’ll lead a team that may include an Operations Specialist and Membership Associates.

Location Note: This is a remote role, with a strong preference for candidates based in Michigan due to the importance of understanding the state’s payer landscape and programs. Candidates located anywhere within the US will be considered.

### Primary Duties

• Builds respectful, trusting, and productive relationships with Aledade internal departments, payers, and client practices
• Partners with the Market Manager and IPA Operations Director to develop strategic initiatives and operational tracking in key areas such as payer contracting and payments, provider recruiting and membership, population health management, physician alignment, care management oversight, and health information technology
• Monitors payer enrollments, reports, and payments
• Leads payment distribution, payment reporting, and tracking
• Develops, monitors, and reports on Key Performance Indicators related to IPA operations
• Provides care management program oversight, including oversight of the third-party care management function to ensure performance and metric achievement
• Mentors, coaches, and manages direct reports, including overseeing the Operations Specialist and assisting in developing and coordinating meeting communications and notifications
• Oversees the Membership team to ensure complete, accurate, and efficient membersh...