Marketplace & Ecommerce Growth Manager

About this role

## About Modern Hippi

Modern Hippi is a specialty coffee brand for people who want great coffee without machines, complicated preparation, or unnecessary rituals.

Our coffee is brewed from specialty Arabica beans, freeze-dried to preserve its flavour, and packed into convenient individual pods that dissolve in hot or iced water.

We sell through Shopify, Shopee, TikTok Shop, Lazada, Amazon, retail partners, and social-commerce channels.

We are looking for a hands-on Marketplace & Ecommerce Growth Manager who can take ownership of our ecommerce channels and turn them into a stronger, more scalable growth engine.

## The Role

This is not a role for someone who simply keeps the stores running. You will take ownership of Modern Hippi’s ecommerce channels and keep improving how they look, communicate, and convert.

You will manage Shopify, Shopee, TikTok Shop, Lazada, and other relevant channels, while continuously refining product pages, listings, offers, bundles, visuals, and content based on customer behaviour and performance data. You should be able to spot where traffic is being lost, understand why customers are not converting, and know what to change.

You will also build and run our social-commerce engine by recruiting, onboarding, and managing affiliates and TikTok Live Hosts. This includes setting clear expectations, briefing them properly, reviewing their performance, and helping them improve.

You will plan and execute marketplace campaigns, promotions, vouchers, ads, affiliate activity, and livestream initiatives. You will work closely with the creative team to make sure each platform has the right content, then track what works and keep improving it.

## Key Responsibilities

You will own the day-to-day performance of Modern Hippi’s ecommerce channels and continuously improve the customer journey from first visit to purchase.

This includes revamping listings and product pages, improving store navigation, developing bundles and offers, planning mark...