Manager, People Operations

About this role

The Landline Company (landlineco.com) is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American, Air Canada, Delta, and Jet Blue to offer innovative multimodal connections across North America. We’ve launched a first of its kind remote terminal checkpoint to expand the reach of major metro airports into local neighborhood checkpoints. Our luxury motorcoaches replace short flights with a faster, more sustainable alternative—reducing costs, addressing pilot shortages, and enhancing passenger journeys.

Job Type: Full-time, Exempt

Salary: 86,000 – 91,000

The Role:
We are looking for a Manager, People Operations to be a driver of our People Operations function across the U.S. and Canada. Reporting to the Director of People Operations, you’ll personally handle employee relations, investigations, promotions, corrective actions, new market launches, separations, leaves, and legal compliance, while keeping payroll, benefits, and employee records accurate and up to date. This is an individual contributor and people leader who loves being close to the work, takes pride in getting the details right, and wants to help bring our People strategy to life.

What You'll Do:

• Work closely with the Director and VP of People to carry out company priorities, flag trends and risks, and recommend improvements to policies and processes based on what you see day to day.
• Serve as a key point of contact for employee relations matters, handling concerns and conducting thorough, impartial workplace investigations from intake through resolution, and escalating complex matters to the Director as needed.
• Partner with front line station leadership and business support team managers on performance issues, promotions, corrective action, and performance management.
• Manage the full separation process from termination conversations, severance memos (preparation, distribution, and filing), ...