Manager, Operations

About this role

Responsible for centralized operations for Ventures and the current and future acquired practices. The position will have broad responsibility for managing people, processes, and systems related to Venture’s central operations.

Defines, plans, implements and optimizes central operational processes, systems, and procedures, working in collaboration with internal and external business partners to create the best practice operations in the industry.

Oversees the implementation, updates, administration and monitoring of the centralized practice management software used at all Ventures practices – additionally, oversees the management of the practices’ prior software until changed.

Drives care-focused efficiencies, best practices, and highest quality eye care across Ventures practices in partnership with other internal and external business partners.

Works closely with business partners to create process innovation in all areas of supply chain planning & operations while building efficiencies and scale across the business.

Manages and drives the continual improvement of supply chain, centralized software and hardware, vendor management, and PMS software.

Oversees and forecasts additional employee needs as Ventures grows and expands locations.

Defines, implements and ensures product price and availability optimization analysis.

Establishes clear, concise market differentiation from competitors through efficiencies, service, patient focus, and overall expertise.

Manages within department budget and assesses growth needs in alignment with practice acquisitions.

Job Specifications

*Typically has the following skills or abilities* *:*

Bachelor’s degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Demonstrated knowledge of third-party plan configuration and direct experience in revenue cycle...