Manager, NA Regional Lead & Account Operations

About this role

About ICP
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™


With offices in
**Atlanta, London, Mexico City, Mumbai
, and
Shanghai
, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.


Who We Are
At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.


We're A People First Company
At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where
work/life
balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.


Bring the Confidence**
Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!


The Manager, NA Regional Lead & Account Operations plays a pivotal role in leading the day-to-day delivery, governance, and continuous improvement of the North America Region. This role ensures digital assets and content are delivered accurately, efficiently, and in alignment with global standards, client ...