Manager, Data Operations

About this role

Job Title
Manager, Data Operations


Job Description
**About The Position:
The Manager, Data Operations leads the design, reliability, and day-to-day execution of the company's core data pipelines and analytics infrastructure while directly managing a team of Data Engineers and Analytics Engineers. This role combines hands-on technical leadership with people management accountability, ensuring that data systems are scalable, trusted, well-documented, and aligned with business priorities. The role is responsible for setting technical direction, prioritizing team work-streams, developing talent, and ensuring cross-functional alignment across Analytics, Product, and Technology. This is both a strategic leadership role and a hands-on operational steward for the company's data platform.


In-office Expectations: Hybrid NYC. This position is hybrid in-office, with the ability to work remotely for up to 3 days per week.


About The Position's Contributions
Accountabilities, Actions, and Expected Measurable Results
30%
Data Engineering & Pipeline Operations**

• Own the design, reliability, and scalability of ingestion, transformation, and storage pipelines
• Ensure ELT/ETL processes run with high uptime and strong data quality
• Guide orchestration, monitoring, and performance optimization
• Reduce operational fragility by promoting shared patterns and automation

**30%
Analytics Engineering & Data Modeling**

• Oversee development and maintenance of clean, tested, well-documented data models (e.g., dbt)
• Define standards for modeling and semantic consistency
• Ensure downstream BI and analytics consumers have trusted, well-structured datasets

**20%
Governance, Quality & Trust**

• Establish clear metric definitions and semantic models
• Partner with Governance and Security teams on lineage, metadata, and access controls
• Reduce metric inconsistencies and reporting ambiguity
• Ensure compliance ...