Manager, Data Operations

About this role

Job Title

Manager, Data Operations

Job Description

About The Position:

The Manager, Data Operations leads the design, reliability, and day-to-day execution of the company's core data pipelines and analytics infrastructure while directly managing a team of Data Engineers and Analytics Engineers. This role combines hands-on technical leadership with people management accountability, ensuring that data systems are scalable, trusted, well-documented, and aligned with business priorities. The role is responsible for setting technical direction, prioritizing team work-streams, developing talent, and ensuring cross-functional alignment across Analytics, Product, and Technology. This is both a strategic leadership role and a hands-on operational steward for the company's data platform.

In-office Expectations: Hybrid NYC. This position is hybrid in-office, with the ability to work remotely for up to 3 days per week.

About The Position's Contributions:

Accountabilities, Actions, and Expected Measurable Results

30%

Data Engineering & Pipeline Operations

• Own the design, reliability, and scalability of ingestion, transformation, and storage pipelines
• Ensure ELT/ETL processes run with high uptime and strong data quality
• Guide orchestration, monitoring, and performance optimization
• Reduce operational fragility by promoting shared patterns and automation

30%

Analytics Engineering & Data Modeling

• Oversee development and maintenance of clean, tested, well-documented data models (e.g., dbt)
• Define standards for modeling and semantic consistency
• Ensure downstream BI and analytics consumers have trusted, well-structured datasets

20%

Governance, Quality & Trust

• Establish clear metric definitions and semantic models
• Partner with Governance and Security teams on lineage, metadata, and access controls
• Reduce metric inconsistencies and reporting ambiguity
• Ensure compliance with privacy and security standards

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