Legal & Business Operations Manager

About this role

This is a client facing position for a professional with a required law degree, exceptional English communication skills, strong organizational abilities, and demonstrated managerial potential.
The individual will initially assist with legal and professional drafting, client correspondence, administrative matters, and coordination. The expectation, however, is that this person will learn the firm's complete operation and develop into a key member of management who can coordinate team members, manage workflows, communicate with clients, and help ensure matters move from assignment through completion.
This is not a traditional administrative assistant position. We are looking for someone who can think critically, communicate professionally, take ownership, coordinate others, and understand the broader operation of the firm.

Core Responsibilities
Responsibilities will include:

Draft engagement letters, abatement letters, response letters, and other formal correspondence
Review documents and supporting information to understand client matters
Prepare professional communications on behalf of the firm
Communicate directly with clients regarding requests, documentation, status updates, and next steps
Explain matters to clients clearly and professionally
Gather information from clients and ask appropriate follow up questions
Coordinate client matters with accountants, CPAs, administrative staff, management, and other team members
Track outstanding assignments, documents, deadlines, and client requests
Follow up consistently with clients and internal team members
Identify missing information and determine what is required to move matters forward
Proofread and review documents for accuracy, completeness, grammar, and professionalism
Maintain organized documentation and records
Assist management with administrative and operational responsibilities

Client Communication
This is a client facing role, and exceptional English communica...