Leasing Operations Manager_Dallas

Responsibilities

The Leasing Operations Manager oversees the daily operational performance of equipment leasing activities, including fleet maintenance, utilization, and equipment deployment. This role coordinates with various departments to ensure equipment readiness, manage operational costs, and provide leadership to the operations team.

Requirements

Candidates must have at least 5 years of experience in fleet management, equipment leasing, or logistics, along with a minimum of 2 years in a supervisory role. A high school diploma is required, while an associate or bachelor's degree in a related field is preferred.

Skills

• Fleet management
• Equipment leasing
• Logistics
• Preventive maintenance
• Operations management
• Team leadership
• Budgeting
• Vendor management
• Customer service
• Problem-solving
• Data analysis
• Karmak
• Transportation coordination
• Safety compliance
• Asset management

About this role

Position Summary
The Leasing Operations Manager is responsible for the day-to-day management and operational performance of Fleet Equipment Leasing’s equipment leasing activities. This position oversees fleet availability, utilization, condition, movement, maintenance coordination, equipment preparation, returns, and redeployment to ensure leased equipment is ready for customers and operating efficiently.
The Leasing Operations Manager works closely with Sales, Service, Parts, Transportation, Accounting, and customers to coordinate the movement and servicing of equipment throughout its leasing lifecycle. This position provides leadership to operations personnel and is responsible for maintaining operational standards, controlling costs, improving efficiency, and supporting a high level of customer service.
Essential Responsibilities
Leasing Operations
Manage the daily operations of the leasing fleet and ensure equipment is available, properly maintained, and ready for deployment.
Coordinate equipment preparation, delivery, pickup, returns, inspections, and redeployment.
Monitor fleet activity and ensure equipment is moved efficiently between customers, yards, and service locations.
Establish and maintain consistent operating procedures for leasing activities.
Identify operational issues and implement solutions to improve efficiency and equipment availability.
Fleet Management & Utilization
Monitor fleet utilization, availability, condition, and downtime.
Maintain accurate records of leased, available, out-of-service, and returned equipment.
Coordinate the inspection and disposition of returned equipment.
Ensure equipment is properly prepared for the next customer following return.
Identify underutilized or inactive equipment and coordinate appropriate action.
Work with Sales and Leasing leadership to support fleet planning and equipment availability.
Service & Maintenance Coordination
Coordinate preventive maintenance, inspections, repairs, and other service requirements for leased equipment.
Work closely with the Leasing Shop Foreman, Service Manager, and Parts team to prioritize repairs and return equipment to service.
Monitor maintenance schedules and ensure required inspections and repairs are completed timely.
Track equipment downtime and identify recurring maintenance or repair issues.
Coordinate equipment transfers when repairs cannot be completed at the current location.
Ensure work orders and maintenance records are accurate and complete.
Equipment Returns & Turnaround
Oversee the process of receiving returned leased equipment.
Coordinate inspections, damage documentation, repairs, cleaning, and preparation for redeployment.
Establish appropriate turnaround expectations for returned equipment.
Communicate equipment status and expected availability to Sales and other departments.
Identify opportunities to reduce turnaround time and increase fleet utilization.
Yard & Transportation Coordination
Oversee organization and control of leasing equipment at company yards and facilities.
Coordinate transportation of equipment between locations, customers, service facilities, and yards.
Work with drivers, transportation providers, and internal personnel to ensure timely movement of equipment.
Maintain accurate records of equipment location and movement.
Ensure yards and equipment storage areas are organized, safe, and properly maintained.
Customer Support
Support Sales and Leasing personnel in resolving operational issues affecting customers.
Assist with equipment delivery, pickup, replacement, and service-related concerns.
Communicate equipment status and operational updates to customers and internal teams as needed.
Address operational concerns promptly and coordinate appropriate solutions.
Maintain professional relationships with customers, vendors, and business partners.
Leadership & Team Management
Lead, direct, and support Leasing Operations personnel.
Establish clear expectations and monitor employee performance.
Assist with hiring, training, scheduling, coaching, and performance evaluations.
Promote teamwork, accountability, safety, and operational excellence.
Ensure employees follow established company policies and procedures.
Identify training and development opportunities for operations personnel.
Financial & Cost Management
Monitor operational expenses related to fleet maintenance, transportation, repairs, vendors, and equipment movement.
Identify opportunities to reduce unnecessary costs while maintaining equipment quality and customer service.
Monitor maintenance and transportation costs and investigate significant variances.
Assist leadership with operational budgets, forecasts, and cost-control initiatives.
Evaluate vendor performance and costs and recommend changes when appropriate.
Systems, Reporting & Administration
Maintain accurate leasing and fleet information within Karmak and other company systems.
Monitor and report key operational metrics, including fleet utilization, availability, downtime, maintenance status, turnaround time, and equipment movement.
Prepare regular operational reports for the Vice President of Leasing Operations and management.
Ensure leasing documentation, equipment records, inspections, and related paperwork are complete and accurate.
Maintain appropriate records related to equipment condition, maintenance, location, and customer assignment.
Safety, Compliance & Risk Management
Promote a strong safety culture throughout Leasing Operations.
Ensure equipment is maintained and operated in accordance with company policies and applicable safety requirements.
Identify operational risks and take appropriate corrective action.
Ensure employees follow required safety procedures when handling, moving, inspecting, or servicing equipment.
Report accidents, equipment damage, safety concerns, and other incidents appropriately.
Continuous Improvement
Evaluate leasing operations and identify opportunities to improve productivity, fleet utilization, customer s...

About Fleet Equipment LLC

Truck Transportation · 51-200 employees · headquartered in Memphis, TN · founded 2000