Lead UX Designer

About this role

Job Description:

Team: Ivans UX

Salary Range: $120,000-$175,000 USD

Location: Remote US and Canada

Opportunity for Impact

Ivans, a division of Applied Systems, is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.

We’re looking for a Lead UX Designer to join our UX team. This person will be designing complex, multi-step, high-volume workflows that insurance agents will use over and over. Success will result in removing time, friction, and errors. The Lead UX Designer will shape strategic direction for this major initiative, providing product vision and leadership to this critical initiative.

What You’ll Do

Planning and Process

• Defines UX strategies and frameworks for multi‑team initiatives.
• Leads planning sessions to align scope, timeline, and success metrics across disciplines.
• Ensures UX activities connect seamlessly to product and business roadmaps.

UX Research

• Shapes research agendas and ensures insights and tangible success metrics drive cross‑product decisions.
• Integrates data from multiple sources to inform strategic design direction.
• Guides research prioritization and alignment across teams or product lines.

Information Architecture

• Creates scalable IA frameworks and models that span multiple workflows and systems.
• Aligns content structures and naming conventions across teams for consistency.
• Validates navigation frameworks through iterative testing and stakeholder review.

Interaction Design

• Designs system‑level interaction models that unify patterns across products.
• Leads development of design frameworks that support reusable experiences.
• Mentors peers in designing for scalability, accessibility, and maintainability.

Visual Design

• Defines visual direction for complex experiences and ensures system alignment.
• Shapes evolution of...