Lead Software Engineer:(Identity & Trust)

About this role

JOB DESCRIPTION

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking's Customer Identity Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted, market-leading identity and onboarding solutions in a secure, stable, and scalable way. You will play a key role in designing and delivering a shared identity platform that supports customer onboarding, identity verification, and trust services across multiple products and lines of business.

Job responsibilities

• Design and deliver secure, scalable software solutions that support customer identity, onboarding, and trust services across platforms
• Develop and maintain a canonical customer identity model to enable consistent identity representation across systems
• Build and manage services that support the end-to-end identity lifecycle, including enrollment, verification, remediation, and offboarding
• Integrate identity proofing and verification vendors through abstracted APIs to enable flexible and scalable onboarding capabilities
• Develop and refine trust and risk signal services that support fraud detection and identity assurance decisions
• Design and implement event-driven architectures and APIs that enable seamless interoperability across distributed systems
• Partner with product, risk, and technology teams to translate regulatory and business requirements into scalable technical solutions
• Ensure continuity of identity experience across digital and assisted channels (e.g., web, mobile, branch, call center)
• Identify opportunities to improve platform performance, scalability, and reliability through automation and engineering best practices
• Contribute to engineering communities of practice by sharing knowledge and promoting modern technologies and standards
• Promote a culture of collabora...