Lead Software Engineer - ServiceNow (Cybersecurity)

About this role

# Overview:

Responsible at the expert level for writing code and the overall team's technical requirements gathering. Completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC) while also coaching others.

• Experience leading design and development of ServiceNow SecOps solutions, including Security Incident Response (SIR), Major Security Incident Management (MSIM), and Service Catalog capabilities.
• Preferred experience leading design and development of Vulnerability Response / Unified Security Exposure Management (USEM) capabilities.
• Serve as technical lead and subject matter expert for ServiceNow SecOps, establishing and promoting best practices across cybersecurity operations workflows and platform implementations.
• Architect and implement end-to-end cybersecurity workflows, including incident intake, triage, investigation, containment, remediation, and closure processes.
• Design and maintain SIR workflows to support detection, enrichment, correlation, and response for security incidents.
• Lead implementation and optimization of USEM / Vulnerability Response processes, including vulnerability ingestion, prioritization, assignment, remediation tracking, and reporting.
• Integrate ServiceNow SecOps modules with external cybersecurity tools (e.g., SIEM, scanners, threat intelligence platforms) to enable automated data ingestion and response.
• Define and enforce cybersecurity workflow standards, including data models, severity/priority frameworks, SLAs, documentation standards, and audit requirements.
• Provide hands-on mentorship and technical coaching to engineers on ServiceNow SecOps development, scripting, workflow design, and documentation practices.
• Lead code reviews, design sessions, and troubleshooting efforts to ensure high-quality, secure, and scalable implementations.
• Partner with cybersecurity, risk, and infrastructure...