Key Account Manager

Responsibilities

The Key Account Manager will drive profitable growth across a portfolio of grocery convenience customers through strategic planning and relationship management. They will collaborate cross-functionally to execute joint business plans, optimize product distribution, and ensure brand visibility within retail formats.

Requirements

Candidates must have a minimum of 3 years of experience managing key retail or convenience accounts within the FMCG sector. Strong commercial acumen, negotiation skills, and the ability to analyze market data to identify growth opportunities are essential for this role.

Skills

• Account management
• Strategic planning
• Commercial awareness
• Data analysis
• Stakeholder management
• Negotiation
• Influencing
• Communication
• Category management
• Merchandising
• Supply chain management
• Promotional planning
• Pricing strategy
• Retail sales
• FMCG
• Relationship building

Benefits

• Company pension
• Further education support
• Bike to work scheme
• Long service awards
• GroceryAid employee assistance program
• Corporate gym membership
• BUPA cash plan

About this role

Kepak Foods Division is a key growth engine within the Group, focused on delivering branded and value-added products across chilled convenience, ambient and frozen categories. Operating across the UK, Ireland and selected European markets, the Division serves both retail and foodservice customers through a strong portfolio of innovative brands and customer-led solutions from our manufacturing facilities.
At Kepak Foods, we're looking for an ambitious Key Account Manager - Grocery Convenience Formats to join our high-performing commercial team. This is an exciting opportunity to take ownership of key convenience accounts, influence category growth, and play a pivotal role in expanding some of Ireland and the UK's most recognised food brands across Multiple, Franchise, Co-operative and Petrol Forecourt formats.
This is a role for someone who wants to move beyond account maintenance and become a true growth partner to customers, driving category performance, brand visibility and commercial success.
What You'll Be Doing
As our Key Account Manager, you'll be responsible for delivering profitable growth across a portfolio of Grocery Convenience customers through outstanding account management, strategic planning and customer collaboration.
Your key responsibilities will include:
Managing and growing customer relationships across buying, category, merchandising and supply chain functions.
Developing and executing Joint Business Plans that deliver sales, volume, margin and market share growth.
Identifying opportunities to increase distribution, availability and category penetration across convenience retail formats.
Driving promotional plans, pricing strategies, trade investment and in-store activations to maximise performance.
Working closely with Category, Marketing and Innovation teams to secure successful product launches and customer listings.
Analysing customer, shopper and market insights to uncover opportunities and turn data into action.
Collaborating with Supply Chain and Operations teams to ensure excellent service levels and product availability.
Increasing on-shelf availability and executing best-in-class brand presence at the fixture.
Delivering additional distribution opportunities beyond standard planograms to accelerate growth of the Convenience Core range.
Minimum 3 years experience managing key retail, grocery or convenience accounts within FMCG.
Strong commercial awareness with the ability to analyse data and identify growth opportunities.
Experience developing customer plans, trade promotions and commercial proposals.
Excellent stakeholder management and relationship-building capabilities.
Strong negotiation, influencing and communication skills.
A proactive, results-focused mindset with the ability to manage multiple priorities.
Experience working cross-functionally with category, marketing, supply chain and operations teams.
A passion for brands, shoppers and winning in a competitive retail environment.
What can we offer you?
Company Pension
Further Education support
Bike to Work Scheme - You can buy a bike and safety equipment through a salary sacrifice scheme which reduces your taxable income – meaning you pay less tax!
Long Service Awards - We recognise, acknowledge and award the dedication and valuable contribution of long serving employees
GroceryAid Employee Assistance Program - help with a wide range of topics including mental health and wellbeing support, family and relationship advice, debt management, back to work support, and counselling for all Kepak colleagues and their families.
Corporate gym membership at Ribby Hall Village
BUPA Cash plan free of charge
#IND

About Kepak Group

Food and Beverage Manufacturing · 1,001-5,000 employees · headquartered in Dublin, Dublin · founded 1981