IT Product Delivery Manager

About this role

A quick look at the role.

As Product Delivery Manager, you’ll play a key role in the day-to-day delivery and development of Biffa’s Microsoft Dynamics 365 platform. This is a varied, hands-on role combining Agile delivery and Scrum leadership with structured project management, from leading sprint ceremonies and backlog delivery to managing platform upgrades, major enhancements, integrations and M&A-driven change. You’ll be equally comfortable leading a stand-up, unblocking a delivery team and managing a complex project through to successful delivery.

Your core responsibilities

• Lead the **day-to-day Agile delivery** of the Product team, facilitating Scrum ceremonies and ensuring effective sprint planning, execution and continuous improvement.
• Own the **Azure DevOps backlog and sprint boards**, ensuring accurate work items, priorities and delivery data while tracking key sprint metrics and team performance.
• Act as a **leader**, removing blockers, managing dependencies and coordinating internal teams, external resources and third-party delivery partners.
• Lead the **end-to-end delivery of major platform changes**, including upgrades, enhancements, integrations and migrations, alongside ongoing BAU/product delivery.
• Apply strong **project management discipline**, maintaining delivery plans, RAID logs, resource plans, budgets and governance reporting.
• Coordinate key delivery activities including **testing, UAT, cutover, go-live, hypercare and post-implementation support**.
• Partner with Product Managers to **shape and sequence roadmap priorities**, balancing team capacity across BAU, enhancements and major projects.
• Act as a key **delivery contact for business and IT stakeholders**, providing clear reporting, managing risks and expectations, and leading communications for major releases and changes.

Our essential requirements

• Proven experience as a **Scrum Master, Agile Delivery Lead or IT Delivery Manager**, leading cross-fu...