Senior Project Manager (US Consumer Delivery)

Responsibilities

The Senior Project Manager plans, manages, and delivers complex projects within the credit card space while aligning with business strategies. They provide leadership and coaching to cross-functional teams and partner with executive stakeholders to ensure successful project execution.

Requirements

Candidates must possess an undergraduate degree, a project management certification, and over 10 years of relevant experience. Strong business acumen, negotiation skills, and the ability to manage project budgets and risks are essential for this role.

Skills

• Project management
• Credit card industry knowledge
• Leadership
• Stakeholder management
• Budget management
• Negotiation
• Problem-solving
• Communication skills
• Facilitation
• Strategic thinking
• Business acumen
• Change management
• Risk management
• Team development
• Coaching

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Vacation PTO
• Flex PTO
• Holiday PTO
• Banking benefits
• Discounts
• Career development
• Reward and recognition

About this role

Work Location:
Mount Laurel, New Jersey, United States of America
Hours:
40
Pay Details:
$115,440 - $186,160 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
Department Overview: The Senior Project Manager will be a seasoned partner handling all phases of project delivery within the credit card space.
Experience with credit cards would be ideal
Experience managing a POD would be extremely helpful

The Senior Project Manager (EPMO) plans, manages and delivers distinct projects through all specific phases, in alignment with business and / or enterprise strategies. Provides leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

Depth & Scope:
Manages projects with a moderate to high level of regulatory oversight
Project risk profile ranges from moderately high to high
Executive level sponsorship or support aligned to the Project
Typically leads the delivery of Tier 2 and / or Tier 3 projects with a moderately high to high complexity profile
May lead the delivery of Tier 1 projects
May indirectly manage cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology Resources where applicable to the project
May manage a number of projects at any given time, and time horizon of projects generally range from medium to long term

Education & Experience:
Undergraduate Degree
Project Management Certification required
10+ years relevant experience
Comprehensive knowledge of the practices, procedures and principles of project management
Exposure to financial management with respect to tracking, forecasting and managing project budgets.
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
Strong facilitation skills
Commitment to team skills development and ability to attract top talent
Team player with ability to build and maintain strong working relationships with internal and external partners
Ability to create and foster a cohesive team, and promote a positive work environment for all employees.
Ability to think strategically and possess strong business acumen
Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
Comfortable with ambiguity and ability to cope with rapid change
Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as...

About TD

Banking · 10,001+ employees · headquartered in Toronto, Ontario