Inside Sales Representative

Responsibilities

The Inside Sales Representative manages customer orders, provides product information, and generates price quotes while maintaining strong relationships with clients. They also collaborate with internal teams such as operations, purchasing, and warehouse staff to ensure efficient order fulfillment and delivery.

Requirements

Candidates should have previous front-line customer service and sales experience along with strong written and verbal communication skills. Proficiency in computer systems and a background in the construction or building materials industry are considered advantageous.

Skills

• Customer service
• Sales
• Product knowledge
• Order management
• Quotation preparation
• Relationship development
• Communication skills
• Computer proficiency
• Telemarketing
• Prospecting
• Order processing
• Project support
• Pricing
• Construction industry knowledge

Benefits

• 401(k) with employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Company holidays
• Parental leave
• Paid training
• Certifications
• Legal assistance
• Identity protection
• Pet insurance
• Employee assistance program

About this role

Overview
QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.
What you will do:
The Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.
Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
Plan and implement telemarketing and prospecting objectives
Coordinate delivery and pick up of orders with operations teams
Provide support to Outside Sales team
Adhere to pricing guidelines and policies of customer financial services
What you will bring:
Previous front-line customer service and sales experience
strong written and verbal communication skills
computer proficient
Industry experience with construction or building materials a plus
Spanish bilingual proficiency a plus
Ability to effectively communicate and follow-up with customers, vendors, team members, and management
Eagerness and ability to learn and retain vast amounts of product information
What you will earn:
401(k) with employer match
Medical, dental, and vision insurance
PTO, company holidays, and parental leave
Paid training and certifications
Legal assistance and identity protection
Pet insurance
Employee assistance program (EAP)
To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.
Pay Range
USD $23.94 - USD $35.83 /Hr.

About QXO

Wholesale Building Materials · 10,001+ employees