Implementation Project Manager - #34972

About this role

The Implementation Project Manager is responsible for taking new clients from signed contracts to full implementation and hand-off to the Customer Support organization. This includes ensuring that all aspects of the communication, planning, and implementation of services sold to a company’s customer are well-managed. The Implementation Project Manager I will be self-motivated and highly organized.

Company Profile:

Our client is headquartered in South Jordan, Utah, United States. It has evolved into a global cloud-based, enterprise-class Unified Communications, Collaboration and Contact Center solutions provider for growing organizations worldwide. It provides, integrates and supports industry-leading solutions, including Operator Connect Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), CT Cloud UCaaS and four contact center options, including Five9 for business customers.

They are currently ramping up their Project Management team and they are looking for smart, action-oriented and excellent communicators to join their local team.

This is an amazing career opportunity for someone who wants to further hone their Project Management skills and be exposed in international ways of business. Career growth, state-of-the-art technologies to learn, and a highly collaborative working environment with family-oriented and smart people are some of the things that you should look forward to!

Duties and Responsibilities:

·        Responsible for requirements gathering & defining project scope and objectives

·        Manage all phases of client onboarding & develops detailed work plans, project plans, schedules, project estimates, status reports, and processes to ensure user satisfaction, project continuity and the timely delivery of services

·        Conduct regular project meetings and is responsible for project tracking and analysis

·        Set deadlines, assigns responsibil...