Home Care Administrative Assistant

Responsibilities

The Home Care Administrative Assistant provides comprehensive clerical and administrative support to the department, including managing paperwork and resident inquiries. They also assist with visitor reception, process insurance claims, and provide personal care assistance to residents as needed.

Requirements

Candidates must have a high school diploma or equivalent and possess strong customer service and computer skills. Additionally, the role requires obtaining Illinois notary certification and first aid/CPR certification within the first few months of employment.

Skills

• Administrative Support
• Clerical Support
• Customer Service
• Microsoft Office
• Word Processing
• Data Entry
• Communication
• Record Keeping
• Insurance Claims Processing
• Notary Public
• First Aid
• CPR
• Mathematical Skills
• Office Equipment Operation

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k with Company Match
• Employee Meal Program
• Short-term Disability Insurance
• Long-term Disability Insurance
• Paid Time Off
• Paid Holidays
• Life Insurance
• AD&D Insurance
• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement
• Indoor Parking Garage

About this role

Job Title: Home Care Administrative Assistant

Work Status: Non-Exempt, Full-Time

Work Hours: Monday-Friday, 8:30 AM - 5:00 PM 

Pay: $22.50 - 24.00/hour based on experience

When you work at Sedgebrook, you have a front-row seat to the amazing life
stories of the wisest people on earth. What’s more, you are part of an
extraordinary company!

Sedgebrook is recruiting for a hospitality-focused Home Care Administrative
Assistant! This role is responsible for providing administrative and clerical
support to the department, which includes general department information and
assistance while responding to resident and family inquiries throughout the
community.

We offer a generous benefits package for eligible employees which includes:

* Health, Dental & Vision Insurance - benefits package beginning the 1st of the
month following your hire date
* 401K with Company Match
* Employee Meal Program
* Short- & Long-term Disability Insurance
* Paid Time Off & Paid Holidays
* Life/AD&D Insurance
* Flexible Spending Account
* Employee Assistance Program
* Tuition Reimbursement
* Indoor Parking Garage

Here are a few of the daily responsibilities of a Home Care Administrative
Assistant:

* Provides written communication and correspondence, maintains paperwork,
files, etc. as it relates to home care.
* Assists with welcoming visitors and/or residents, answers questions, handles
inquiries and refers to proper departments.
* Provides all administrative and clerical support to the department.
* Responsible for answering and transferring all incoming calls in a courteous
and professional manner, giving information, direction and other appropriate
assistance.
* Processes long term care insurance claims and Veteran's Assistance claims.
* Compiles and maintains various master lists and systems, resident listings,
resident directories, staff home phone numbers, resident away list, etc.
* Oversees getting the proper access for all new hires, including working with
the IT company and LCS Support Center.
* Attends meetings and takes minutes, as requested.
* Provides personal care and assistance to the residents in their apartments or
homes, as needed.

Here are a few of the qualifications we need you to have:

* High school graduate or equivalent required.
* Illinois notary certification or must obtain within 6 months of hire.
* Current first aid and CPR certification or must obtain within 3 months of
hire.
* Must have strong customer service skills and passion for working with older
adults.
* Computer literacy required; Proficiency in word processing and computer
skills, including knowledge of Microsoft Office products (Word, Outlook, and
Excel).
* Basic mathematical skills required.
* Ability to read, write and speak effectively in English.
* Ability to use office equipment, such as copy/fax/scan machine.

* Ability to work in close cooperation with residents, guests, visitors,
families, supervisors, and peers while assessing resident or other complaints
and resolve disputes in a friendly and professional manner.

 

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About Heritage Pointe

Hospitals and Health Care · 11-50 employees · headquartered in Southbury, Connecticut · founded 1981